From brows to trust: evaluating embodied conversational agents

Book Cover
Publisher:
Kluwer,
Pub. Date:
[2004]
Language:
English
Description

Embodied conversational agents (ECAs) are autonomous software entities with human-like appearance and communication skills. These agents can take on a number of different roles, for example, as an assistant, tutor, information provider, or customer service agent. They may also simply represent or entertain a user.

The precise nature and benefits of different characteristics of ECAs requires careful investigation. Questions range from the function of an eyebrow raise to mechanisms for assessing and improving ECA trustworthiness.

This book will help experts and designers in the specification and development of applications incorporating ECAs. Part 1 provides guidelines for evaluation methodologies and the identification of design and evaluation parameters. Part 2 demonstrates the importance of considering the user's perspective and interaction experience. Part 3 addresses issues in fine-tuning design parameters of ECAs and verifying the perceived effect. Finally, in Part 4 lessons learned from a number of application case studies are presented.

The book is intended for both ECA researchers in academia and industry, and developers and designers interested in applying the technology.

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Grouping Information

Grouped Work ID85988e8c-34f8-034f-5858-09fcc34f499c
Grouping Titlefrom brows to trust evaluating embodied conversational agents
Grouping Authorzsófia ruttkay and catherine pelachaud
Grouping Categorybook
Last Grouping Update2019-12-03 18:08:28PM
Last Indexed2019-12-14 03:30:40AM

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Ruttkay, Zsófia, 1955-
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external_econtent:ils:.b2950367xeBookeBookEnglishKluwer, [2004]1 online resource (xix, 352 pages) : illustrations.
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seriesKluwer international series on HCI
series_with_volumeKluwer international series on HCI|7
subject_facetAgents intelligents (Logiciels) -- Congrès
COMPUTERS -- Enterprise Applications -- Business Intelligence Tools
COMPUTERS -- Intelligence (AI) & Semantics
Conference papers and proceedings
Congresses
Human-computer interaction
Human-computer interaction -- Congresses
Informatique
Intelligent agents (Computer software)
Intelligent agents (Computer software) -- Congresses
Interaction homme-machine (Informatique) -- Congrès
title_displayFrom brows to trust : evaluating embodied conversational agents
title_fullFrom brows to trust : evaluating embodied conversational agents / edited by Zsófia Ruttkay and Catherine Pelachaud
title_shortFrom brows to trust
title_subevaluating embodied conversational agents
topic_facetAgents intelligents (Logiciels)
Business Intelligence Tools
COMPUTERS
Enterprise Applications
Human-computer interaction
Informatique
Intelligence (AI) & Semantics
Intelligent agents (Computer software)
Interaction homme-machine (Informatique)