Photo sources -- Introduction -- What is communication? General communication; Verbal communication; Nonverbal communication; Written communication -- A brief history of communication: Orality, oral traditions, and oratory; Communicating over distances; Mass media: newspapers, radio, and TV; The influence of the Internet -- Rhetoric: Key ideas and terms; Rhetoric from classical to modern times; Rhetoric today; Rhetorical terms, concepts, devices -- Effective written communication: Common types of written communication; Affecting meaning and interpretation; Persuasiveness; Clarity; Clichés, run-ons, and other gaffes; Specialty writing -- The email minefield: Email in brief; Advantages and pitfalls of email; Effective use of email; Email etiquette -- Social media: Social media in brief; Advantages and pitfalls of social media; Effective use of social media; Social media etiquette -- The psychology of public speaking: How public speaking and oratory affect communication; Anxiety and fear of public speaking; Characteristics of a good public speaker -- Contemporary public speaking: Revolutions in radio, TV, and the Internet; Important speakers and speeches of the 20th and 21st centuries; Major public speaking organizations and events -- Speeches and presentations: Styles and types of speeches and presentations; Key elements of speeches and presentations; Structure and organization; Delivery -- The human voice: Anatomy of speaking; Developing your voice; Using your voice effectively --

Body talk: The effects of body language; Developing your body language; Using body language effectively

Audience matters: Audience needs and wants; Engaging your audience; Hecklers, smartphones, and other annoyances

Technology and equipment: Amplifiers; Recording devices; Internet applications; Memory aids; Slideshows and visual presentations

Business communication: Interpersonal relationships and etiquette; Workplace conflict management; Persuasive communication; Negotiation; Business writing; Networking; Pitching; Websites and social media; In-person presentations; Phone and voice-only presentations; Acceptance speeches and addresses

Social communication: Wedding toasts and other common scenarios; Communicating across cultures; Communicating across generations; Negotiating with and persuading family and friends

Academic communication: Style and conventions; Instructional presentation skills; Conferences, journals, blots, etc.

Appendix 1. Rhetoric in political speeches

Appendix 2. Sample speeches for real life

Further reading.